Dedicated servers
Managed from: Client area. 4 answers, updated 5 November 2026.
Essentials 1
How do I open my dedicated server's console?
With the IPMI option, the Console button on your server's page shows its screen in a new tab, with keyboard and mouse, even when it no longer boots or stops answering on the network.
Before you start
The IPMI option on this server, and two-factor authentication turned on for your account (app or passkey).
On your dedicated server's page, Server console box: click Console.
Confirm with the code from your two-factor app or with your passkey.
About ten seconds later, click Open the console. The link is valid for one minute and works once: after that, click Console again.
The server's screen appears. The top bar offers Ctrl+Alt+Del, Send text, Full screen and the keyboard mode.
Close the tab when you are done. Otherwise the console closes by itself after 30 minutes; open it again with the same button.
Guides 1
How do I activate Windows Server with my own key?
On our dedicated servers, Windows Server is installed as a 180-day evaluation. To activate it with your Standard or Datacenter key, convert it to the full version with Microsoft's DISM command. If you took the Windows License option, our team activates it.
Log in to the server with Remote Desktop using the Administrator account, then open PowerShell as administrator.
DISM /online /Get-TargetEditions: your key's edition must be in the list (ServerStandard or ServerDatacenter).DISM /online /Set-Edition:ServerStandard /ProductKey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX /AcceptEula, with ServerDatacenter for a Datacenter key. Restart when DISM asks: the conversion finishes during the restart.Check activation in Settings, System, Activation. If Windows is not activated yet:
slmgr /ato.
Troubleshooting 2
Accented letters or some keys don't work in the console
Change the keyboard mode in the console's top bar. "Keyboard: auto" types like a QWERTY keyboard; "Keyboard: physical keys" sends the key you press.
On a system set to your keyboard's layout, for example AZERTY with a French keyboard or QWERTZ with a German one: keep "Keyboard: physical keys", the default mode.
In the BIOS, at boot (GRUB), in the RAID utility or on a system set to QWERTY: choose "Keyboard: auto". Letters arrive as you type them, but accented letters (é, ü, ñ) don't.
If the server rejects your password in the console, check the keyboard mode before trying again.
There is no Console button on my dedicated server
The console is part of the IPMI option. Without the option, the Server console box offers to add it; with the option but without two-factor authentication, it offers to turn it on.
Your dedicated server's page, Server console box: click Add the IPMI option (the price is shown next to the button).
Pay the option's invoice: the Console button appears as soon as it is paid.
If the box shows Turn on two-factor authentication, turn it on (app or passkey) on your account's Security page, then come back to the server's page.
No Server console box on the page: the console is not available for this server at the moment. Send us a ticket if you need it.
No answer here. Try the help center home page or open a ticket.
Can't find it? Open a ticket from your client area. Terms and conditions: helloserv.fr/en/legal